Terms of Service
These terms cover use of PBM Technologies products (PBM Field, PBM Insights, PBM Shows, PBM Rewards, PBM Connect and PBM Studio) and this website. PBM Technologies is a division of Professional Brand Management ("PBM", "we"). A signed order form or customer agreement with PBM takes priority over these terms where they differ.
Accounts
Business customers create workspaces and invite their users. You are responsible for keeping your sign-in secure and for activity under your account. Workspace admins are responsible for who they invite and what access they grant.
Your data
Each customer owns the data it adds to its workspace, including catalogs, stores, notes, photos, orders and authorized sales reports. You give us permission to host, process and display that data to provide the service, as described in our Privacy Policy. You confirm you have the right to share the data you upload, including any distributor or retailer reports.
Acceptable use
Do not use the products to break the law, upload data you are not allowed to share, try to see another workspace's data, interfere with the service, or resell access without our written agreement.
Fees
Paid plans are billed as set out in your order form or invoice. Founding prices and discounts apply on the terms stated when you sign. Stores using PBM Connect are never charged.
Changes and availability
We improve the products over time and may change features. We work to keep the service available and will give notice of planned downtime when we can.
Ending service
You can stop using the products as your agreement allows. We may suspend accounts that break these terms. When service ends, a workspace admin can request an export of its data within 30 days, after which we may delete it.
Disclaimers and liability
Reports reflect the data we receive from you, distributors and stores; we do not guarantee that data is complete or correct. The products are provided as available. To the extent the law allows, PBM is not liable for indirect or consequential losses, and our total liability is limited to the fees you paid in the 12 months before the claim.